Property Management Services
At Sam Pennisi Property Management we recognise you need more than just the weekly rent, that service is more than just a smile and that maximising your income is more important than ever.
- To skilfully represent you
- To maximise the return on your investment
- To optimise long term capital growth
- To take the hassle out of Property Management
Our Property Management Team
Our diverse team of experienced property managers and support staff are highly motivated and committed to providing outstanding results for our broad client base. Knowing the importance of exceptional customer service our team focuses on continual training, knowledge of the Residential Tenancies Act and the highest standard of ethics, values and client care. Our uttermost aim is to be the first choice for any property investor and tenant.
We have a number of marketing and advertising strategies to ensure that your property is receiving maximum exposure:
- Internet listings on numerous prominent websites
- Rental list with full description and photo of your property
- Rental lists and or brochures circulated to local professional offices and corporate companies
- For Lease signs, which are an invaluable tool in securing tenants for a property
- Renters Club – a weekly mail-out sent to our tenant database
Our office will go that extra mile to find a tenant rather than wait for a tenant to find us.
We are very hard to please when it comes to selecting tenants and only select tenants who meet our stringent reference checks. Prospective tenants are qualified as suitable by checking past employment, past real estate, and personal & business references. It is important to ascertain the prospective tenant is who they say they are. This is easily verified by our 100 POINT identification process. We are also currently online with NTD - a tenant default database specialising in tenant default records.
Maintenance matters are carried out in accordance with the property investors instructions. We only engage tradespeople who meet our high standards and occupational health and safety requirements.
Our property management team conduct regular routine inspections on behalf of the investor using leading property management software program, Inspection Express. After each inspection, you receive a comprehensive report detailing the condition of every internal and external space of your property, highlighting wear and tear, recommendations for repair and maintenance, as well as rent recommendations for when the lease is up for renewal.
Not only that, we also educate your tenants on how to properly care for and maintain your asset. Reports are emailed to you or available on your owner’s portal moments after the inspection has taken place.
Then, at the end of a tenancy we refer to Inspection Express again to ensure your property is in the same condition as at the start of the lease by comparing entry and exit reports to minimise the likelihood of end of tenancy disputes.
As part of our service to our property investors, we realise the importance of rental returns and are constantly monitoring the current market rent on your behalf.
Our office has made making rental payments easy! We offer our tenants numerous payment methods including:
- Automated Direct Debit
- Westpac Payway Services
We have harsh rent arrears procedures in place should a tenant fall behind with their rent. Our primary focus is to ensure that our office mitigates any loss of income to the property investor. Our office will also issue the appropriate notices, in accordance with the law.
Our office utilises the latest computer software so we can offer you a greater number of options and speedier service in accounting monies to you. We can work with you to ensure that you get your money quicker each month. At the end of each financial year a fully computerised statement summarising all income and expenditure relating to the property is available upon request.
We strongly recommend that you take out Landlords Protection Insurance to protect your rental income, property contents and public liability.
Our commitment is to provide you with highest standard of service. Promises are easily made and just as easily forgotten. We believe that you should only ever make promises you can keep and offer a service guarantee to demonstrate our commitment to this.