Emily joined our Property Management team in 2007. Em has previous experience in client relationships and a strong background in ensuring her clients' needs and expectations are met.
Emily manages her clients properties and gives meticulous attention to detail, meaning each and every one is treated as if it were her own. Her clients can be assured that she will deliver clear and ongoing communication in regards to their investment property.
Having grown up in Pascoe Vale, Emily has a sound knowledge of the area and recently purchased her new home here.
In her spare time Emily loves cooking, learning new languages, reading and sewing, and she often brings the team cakes and biscuits which are always welcomed!
Emily looks forward to further developing her career in real estate and has quickly become a vital member of our Pennisi family.
We have rented plenty of properties before and never had such an approachable and caring/understanding real estate agent like Emily Klimes. She was very quick at getting back to us with answers whenever we’d have a question and always willing to contact the landlord when we had any maintenance issues. The only reason we vacated the premises was because we expanded our family and needed more room/space. If we could, we’d have her as our real estate agent forever until we bought our first home.
This morning I had the pleasure of meeting Emily. What an absolutely A-Grade individual. It's not necessary to be more descriptive than that because that sums up my thoughts. She was proactive in making initial contact with me to determine if Pennisi might retain management after the change of ownership. Emily has a wonderfully professional and reassuring demeanour about her and I had no hesitation deciding to use your property management services… Congratulations for excellence in real estate.
Just wanted to let everyone know that our property manager Emily Klimes has exceeded our expectations recently with our investment property. As a landlord I could not be any happier with Emily's efforts recently and over the past 7 years. It's not an easy job, but she excels in her roles. Emily is professional, kind and is a great communicator and she does her job exceedingly well. Emily has gone the extra mile for us and I wanted to share this great experience with you all. Keep up the excellent work Emily.
The electrician did a great job securing the lights and wires. Thank you so much Jodie. Safety was the issue and you were there for us. Emily, appreciate you passing by this morning. I can only commend Pennisi for such prompt and caring assistance from both of you.
We are very impressed with the way Emily has managed our properties. She is totally reliable and professional; she is efficient and pays careful attention to the properties she has managed for us. She has dealt with tenants diplomatically and with our interests in mind and is pleasant in all her interactions.
I had a wonderful experience with Emily Klimes of Pennisi RE for my first ever rental property in Melbourne. A thorough professional, very accommodating and soft spoken. She was always prompt in actioning any service requests and was very reasonable with her expectations on property condition when we vacated the property. My highest recommendations for Sam Pennisi RE.
We have been using Pennisi Real Estate for the past year on a recommendation from a friend. Emily Klimes from Pennisi and her team have helped make being a landlord a happy experience. They have helped match the right tenant to our place, so that tenant, agent, and landlord together can have a harmonious relationship. Thank you Emily and Pennisi.
Service was exemplary by all staff. All calls returned and we had some great conversations. All staff were a joy to deal with. Emily and Teresa are just superb. Since moving, Pennisi staff have gone above and beyond for me and it has been greatly appreciated from day one!
Emily was great to deal with for the past four years I have rented through Pennisi. I wouldn’t hesitate to rent through her in the future if I ever find myself back in the area!
My property has been extremely well managed by the staff at Pennisi Real Estate for 18 years, and since 2007 Emily Klimes has been my managing agent, a role which she has performed in an exemplary manner. Her professionalism, timeliness and efficiency in dealing with issues as they arise, together with her property management advice, are greatly appreciated, as is her friendliness and sense of humour! She is respectful towards the landlord, tenant and tradesperson in her dealings, as all the staff are that I have worked with, and I have felt confident that my property has been actively managed by a team wanting to provide their best service over all these years. It is now time to sell my property, and I wish to express my sincere thanks to not only Emily, but the whole Pennisi team for their professionalism and outstanding performance.
Emily has been so helpful and so lovely to deal with. She is very good at explaining everything clearly and with detail. We love our new home and are so appreciative of all her assistance.
Emily was our rental agent for the last 18 months and we were so lucky to have her. The rental was a new build that had problem after problem that a new house often has. Emily was relentless and made sure that all our concerns were followed up ASAP with the builder! Thanks Emily
Emily was very friendly and explained the complete process very clearly. I was extremely happy with the kind of service she provided when I mentioned the property damage or issues to be sorted. The way the Pennisi team responded was amazing and needs to be appreciated.
Emily Klimes has been a friendly and helpful agent during our recent move. It is a relief to have a calm, friendly person overseeing a house move which brings its own stress. The front counter staff are welcoming - again a valued quality at such a time. We arrived at the office at what seemed to be the end of a meeting. It was good to observe the friendly way the people present were relating to each other - and then, to us. Thank you Emily & Team.
I found that the service provided was excellent and the staff that work at Pennisi, particularly Emily Klimes, was very helpful.
I am always contacted promptly by my property manager if my tenant has any issues they need sorted out. Repairs are organised with local tradesmen and I believe that Pennisi's knowledge of the area over many years means that they know the best people to call for the job.