Our love for Layla knows no bounds! Having been with the company since 1986 and now celebrating her 35th year with Pennisi Real Estate Essendon, her loyalty is second to none.
Layla holds one of the most vital roles of our business; as Rental Administrator Layla provides the backbone to our extremely busy Property Management department. She does everything! Rental enquiries, makes appointments, liaises with tenants and landlords, advertising, maintenance, sometimes she's a property manager sometimes a counsellor! Whatever our clients need, Layla gives it to them.
She has maintained her role by delivering A1 customer service to all of our clients. With her friendly and helpful manner, she prides herself on offering service to be remembered by.
In 2004 her peers voted her the inaugural Employee of the Year. She was a 2005 Finalist for the Australasian Real Estate Awards and in 2008 Layla was sworn in as a Justice of the Peace. She is indeed the complete package.
Layla says her enthusiasm and dedication is helped along by her supportive husband John, and two children Natalie & Nathan, who though it would seem impossible, manage to keep her busier than we do! Did we say she is also a Nana? Loving Nana to two beautiful grandchildren
The service provided by Pennisi went above and beyond what we expected… Layla (the front of house) completed the experience with her welcoming smile and patience to answer all our questions. Thank you for the wonderful experience.
To Layla and staff, I would like to take this opportunity to say thank you for all your help with finding me a new place to live. The efficient and friendly service that you provided was no less than excellent and the small bag of necessities was a wonderful touch. I found Pennisi to be a thoroughly professional company and will recommend them to anyone I know looking for great service from a Real Estate Agency. Thanks once again.
I wish to thank both the landlord and Pennisi Real Estate for the kindness and professionalism shown to me over the years. I particularly wish to thank you, Layla, for your support, understanding, consideration, empathy and professionalism over the years I have rented with Pennisi. I wish you all the very best.
I approached Layla about renting a property as I needed one in a very short period of time. Layla provided super fast service with her suggestions and showed me a wonderful property within my budget.
We just had a client on the phone who had very good things to say about Pennisi Real Estate. She also was praising Layla and said she was amazing at her job and always pleasant to deal with. Just thought I’d pass it on.
I’ve had a working relationship with Pennisi Real Estate for over 4 years now. The high standards of Layla, the property managers, and other Pennisi staff members I do work for is unsurpassed. As a plumber, I work in many of the rental properties that Pennisi manage. I see first hand the attention to detail that is given by the property managers regarding maintenance and upkeep of all their properties. The team go above and beyond to meet the expectations of property owners and renters alike. Everyone I deal with at Pennisi is friendly and professional, and a pleasure to work with.
Thank you so much, you are still the best real estate agency I’ve dealt with in my 15 years of renting!