At Sam Pennisi Property Management Essendon, we recognise you need more than just the weekly rent, that service is more than just a smile and that maximising your income is more important than ever.
We promise:
- To skilfully represent you
- To maximise the return on your investment
- To optimise long-term capital growth
- To take the hassle out of Property Management for rental providers across the City of Moonee Valley!
Our Property Management Team
Our diverse team of experienced property managers and support staff are highly motivated and committed to providing outstanding results for our broad client base. Knowing the importance of exceptional customer service, our team focuses on continual training, knowledge of the Residential Tenancies Act and the highest standard of ethics, values and client care. Our uttermost aim is to be the first choice for all Moonee Valley rental providers and renters.
Property Marketing & Advertising Strategies
We have a number of marketing and advertising strategies to ensure that your property is receiving maximum exposure:
- Internet listings on numerous prominent websites
- Rental list with full description and photo of your property
- Rental lists and/or brochures circulated to local professional offices and corporate companies
- For Lease signs, which are an invaluable tool in securing renters for a property
- Renters Club – a weekly mail-out sent to our renters database
Our office goes the extra mile to find renters, rather than wait for renters to find us!
Renter Selection Process
We are hard to please when it comes to selecting renters and only select people who meet our stringent reference checks. Prospective renters are qualified as suitable by checking past employment, past real estate, and personal & business references. It is important to ascertain the prospective renter is who they say they are. This is easily verified by our 100-POINT identification process. We are also currently online with NTD – a renter default database specialising in renter default records.
Maintenance Requests
Maintenance matters are carried out in accordance with rental providers’ instructions. We only engage tradespeople who meet our high standards and occupational health and safety requirements.
Routine Inspections & Rent Recommendations
Our property management team conduct regular routine inspections on behalf of the rental provider using leading property management software program, Inspection Express. After each inspection, you receive a comprehensive report detailing the condition of every internal and external space of your property, highlighting wear and tear, recommendations for repair and maintenance, as well as rent recommendations for when the lease is up for renewal.
Not only that, we also educate your renters on how to properly care for and maintain your asset. Reports are emailed to you or available on your rental provider’s portal moments after the inspection has taken place.
Then, at the end of a tenancy we refer to Inspection Express again to ensure your property is in the same condition as at the start of the lease by comparing entry and exit reports to minimise the likelihood of end of tenancy disputes.
Rental Reviews
As part of our service to rental providers, we realise the importance of rental returns and are constantly monitoring the current market rent on your behalf.
Rent Collection
Our office makes rental payments easy with multiple options, leaving no excuse for late payments!
- Automated Direct Debit from renters’ nominated bank account (we supply the renter with our account details to arrange an automatic transfer)
- Westpac Payway Services
Rental Arrears
We have firm rent arrears procedures in place should a renter fall behind with their rent. Our primary focus is to ensure that our office mitigates any loss of income to the rental provider. Our office will also issue the appropriate notices, in accordance with the law.
Statements
Our office utilises the latest computer software so we can offer you a greater number of options and speedier service in accounting monies to you. We can work with you to ensure that you get your money quicker each month. At the end of each financial year a fully computerised statement summarising all income and expenditure relating to the property is available upon request.
Rental Provider Protection Insurance
We strongly recommend that you take out Rental Provider Protection Insurance to protect your rental income, property contents and public liability.
Service Guarantee
Our commitment is to provide you with highest standard of service. Promises are easily made and just as easily forgotten. We believe that you should only ever make promises you can keep, and we offer a service guarantee to demonstrate our commitment to this.
Apply For a Free Rental Property Appraisal
Get a free rental appraisal of your property to find out how much your home could return under the management of Pennisi Real Estate Essendon.