“Your firm acted as selling agent for my home in Ascot Vale last year, and I would like you to know how satisfied I was with your services. Indeed, the contrast between Pennisi, and my experiences with other real estate agents, could not have been more marked. Your sales team, headed by Teresa Soliman, sold my property in less than 2 weeks, at a price that was not only well above my reserve, but also the top level of your market appraisal (an appraisal that had been independently confirmed by another agent before I appointed your firm). They were able to achieve this with minimal disruption or inconvenience: no open inspections, no auction, and no time-wasting with inappropriate prospects. The first two parties to inspect both made written offers, and one of these became the final purchaser, after negotiation. Teresa and her staff were unfailingly courteous and helpful. I was kept well-informed throughout the process, calls were returned promptly, and I was confident that your firm was honest and ethical. I have bought and sold a number of properties in the past, and on the basis of this experience I would certainly seek to appoint Pennisi Real Estate for future dealings.”