Very professional and helpful. Always available and responsive on calls and messages. I am very pleased and happy.
Thanks for all your help on the transfer of the properties and the management of them all. As always Pennisi has delivered outstanding service and hassle-free property management.
Rob W, North Melbourne
Just want to make a shout out to Bianca and Vanessa. They both are stars. We had an early termination of the lease at our North Melbourne apartment. I was bracing myself for an extended period of vacancy and a significant haircut on the rent. The property has been re-leased in next to no time and with only a minor reduction in rent. The new tenants sound ideal. Just goes to show we should not believe everything we read and hear and also why we continue to work with Pennisi Real Estate! Please convey our appreciation.
George Sampson, Niddrie
Over the many years of owning investment properties, I have found Pennisi and the Property Manager reliable and a pleasure to work with. I have been dealing with Pennisi since 1989. Keep up the good work, thanks.
The team at Pennisi are always friendly and professional! The property management team leased my investment after one open home. They kept me in the loop throughout the process of leasing and during my tenancy.
Since changing to Pennisi after the unprofessional experiences with a larger local company, I have had a greater appreciation for real estate agents. Jodie and Andrew are such passionate and dedicated agents which I’m so appreciative to have a professional relationship with… I continue to have full trust and faith in Pennisi and their services and look forward to many more years together.
Rosalind Hearder, Essendon
Considering the circumstances, I have been doubly impressed with your staff, from Vanessa doing my application so quickly to Jodie’s kindness. Harry and Jamie were fantastic and fixed everything quickly. I am very happy with everything so far! Above and beyond. Many thanks.
As landlords we have used the Property Management services of Pennisi Real Estate for many years, and many tenancies. What has impressed us most about this agency is the continuity of its staff. Many have worked there for 10 to 20 years, which tells me that they love their jobs and workplace. They are like a family, a solid team, and we have always felt a personal relationship with those looking after our property.
Conal, Keilor East
I’d like to thank the team for being so prompt in responding to the issue. I’d also like to pass on my thanks to James the plumber. He is a pro and all round nice bloke.
Rajesh Dudhani, Oak Park
I am very grateful to you and the team. You all have handled the COVID pandemic situation with all responsibility, care and diligence. I have no words to praise, rather than to say YOU ALL ARE JUST GEMS IN SOCIETY. Thank you.
We have bought, sold and used Pennisi as rental managers. Professional, transparent and fair, we look forward to working with them on future endeavours. They took on a property in Essendon after another agent had it for a year and sold above expected price in less than a month.
You guys are outstanding with every aspect of the process of renting and maintenance requests.
Michael & Thelma
Excellent service provided both by the plumber and your office. We didn’t expect a response to our email on the day we sent it being a Sunday, so we were very pleasantly surprised. The plumber was also very prompt and professional. Thank you. Your prompt service is appreciated.
Amy and Vanessa were great. Amy helped us through a difficult break lease scenario and was very supportive and informative throughout.
Yvonne Carr, Avondale Heights
I am always contacted promptly by my property manager if my tenant has any issues they need sorted out. Repairs are organised with local tradesmen and I believe that Pennisi’s knowledge of the area over many years means that they know the best people to call for the job.
Con & Margaret, Essendon
When we moved overseas 7 years ago we engaged Pennisi to manage our property and find suitable tenants. We were more than happy with the calibre of candidates. When we decided to sell it was a stress-free process to work with Andrew and the team remotely. We came within the expected price range and were happy with the fast sale process even though the market was tough.
We had a good experience with the maintenance request. Jamie was professional and quick. He made the arrangements to have a look over the phone and solved the problem quite fastidiously. We also had really quick turnaround times from when the issue was reported and a technician was sent. Jodie kept us in the loop about the job status throughout, which made everything hassle free and efficient.
Quite honestly I find your company great to deal with – you’re responsive, efficient, and I like that you provide progress information which saves us from chasing things up (i.e. quote is with the owner). Also, I’d compliment you on the high quality of tradies you use – polite, know what they’re doing, and, like you, keep us in the picture.
Dan & Rory, Carlton North
Rory and I just wanted to shoot through a quick email to say how grateful we are of the Pennisi team and, in particular, Tegan Miller for helping us begin our tenancy in Carlton North. It’s been a real pleasure dealing with Tegan and we really appreciated her attention during the tenancy application process. We were extremely impressed by her speedy communication and correspondence with a couple of preliminary inquiries we had before we began our tenancy. We also really appreciate the cleanliness of the unit when we moved in.
Vinodh Kumar, Essendon North
I approached Layla about renting a property as I needed one in a very short period of time. Layla provided super fast service with her suggestions and showed me a wonderful property within my budget… The way the Pennisi team responded was amazing and needs to be appreciated.
Anthony & Helen Catto-Smith, Rye
My wife and I have been delighted with the service provided by Pennisi Property Management and can recommend them without any hesitation.
Nick & Judy Youings, Pascoe Vale
Judy and I would like to thank you and the team for all your work with us over the last 12 years. You have been exceptional in our eyes with your friendliness and your professional attitude. I will miss the regular monthly statements. Thanks again. You guys really stand out!
My property has been extremely well managed by the staff at Pennisi Real Estate for 18 years… I have felt confident that my property has been actively managed by a team wanting to provide their best service over all these years. It is now time to sell my property, and I wish to express my sincere thanks.
Carol Marshall, Moonee Ponds
I wish to thank both the landlord and Pennisi Real Estate for the kindness and professionalism shown to me over the years. I particularly wish to thank you, Layla, for your support, understanding, consideration, empathy and professionalism over the years I have rented with Pennisi. I wish you all the very best.
Excellent staff at Pennisi… As a tenant, any query I had was always promptly and efficiently responded to and the service is always friendly and helpful. Even after providing notice of my vacating the premises, all communications were excellent. I would highly recommend Pennisi Property Management.
Nicholas & Judy, Pascoe Vale
Both Judy and I have had Pennisi agents for over ten years looking after our rental property and have always been impressed with the way they check the property every six months and give us a down to earth report. The girls have been so friendly and very open with anything that needed to be done. Andrew has been absolutely great in explaining the process when it came down to selling the property, even explaining way after hours and the result was fantastic. Thank you so much. We are very happy with the Pennisi experience.
I wish to thank you personally and also the staff of Pennisi Real Estate for looking after my property portfolio over the last 10 years. I have been confident in the knowledge that your experience and attention to detail has always selected the most appropriate tenant, which in turn has ensured trouble-free management of the buildings. I look forward to an ongoing association with your firm in the future.
We have been using Pennisi Real Estate for the past year on a recommendation from a friend… They have helped match the right tenant to our place, so that tenant, agent, and landlord together can have a harmonious relationship. Thank you Pennisi.
Jacqueline Brierley, Strathmore
I highly recommend Pennisi Real Estate to anyone wanting to buy or rent a house. I have been renting with them since 2006 and have never had a problem. If I ever needed anything repaired they were also quick and efficient and got the job done straight away.
Fantastic agents, have used on both the sales and rental side. The team are warm and quick to respond. I have had several issues they have had to deal with over the years as property managers, and they were handled smoothly, with no stress to me. Highly recommend.
Naveen & Chen, Ascot Vale
This is simply the best real estate agent we have met. They appreciate good tenants and ensure you receive a timely and professional service. Definitely recommend Pennisi Real Estate to anyone who is looking to rent or buy.
The electrician did a great job securing the lights and wires. Thank you so much Jodie. Safety was the issue and you were there for us.
I owned my own home until recently and having to join the renters market again has been a wrench. I recall being a second class citizen as a tenant in the past, but all at Pennisi were excellent and made me feel welcome and valued. I have been very pleased so far.
When I went to the opens the Property Manager from Pennisi Real Estate was the most helpful, and easiest to deal with. She gave me lots of tips seeing as this is the first time I have rented by myself. I submitted my application on Sunday and the Property Manager rang me first thing on the Monday and when I went to drop off the bond they were also really helpful and easy to deal with. That sort of thing makes a huge difference when you’re doing something for the first time.